Ticketmaster is facing two consumer-law charges in Ireland over the sale of tickets for Oasis’s reunion concerts in Dublin, after regulators accused the company of misleading customers about ticket prices and Platinum tickets.
The case relates to tickets sold for Oasis’s two sold-out shows at Croke Park on 16 and 17 August 2025. More than 900,000 tickets were sold for the band’s long-awaited reunion tour after tickets went on sale on 31 August 2024.
Ticketmaster Oasis case: What we know
| Detail | Information |
|---|---|
| Company | Ticketline Unlimited Company, trading as Ticketmaster |
| Regulator | Competition and Consumer Protection Commission (CCPC) |
| Court | Dublin District Court |
| Concerts | Oasis, Croke Park, Dublin |
| Concert dates | 16 and 17 August 2025 |
| Ticket sale date | 31 August 2024 |
| Charges | Two alleged offences under Consumer Protection Act 2007 |
| Next court date | 5 October 2026 |
| Ticket issue | Pricing information and Platinum tickets |
The Competition and Consumer Protection Commission said its investigation had concluded and that a prosecution had begun over two alleged offences under Ireland’s Consumer Protection Act 2007.
The first charge alleges that Ticketmaster offered Platinum tickets in a way that was likely to mislead consumers about the product’s main characteristics and specifications.
The second alleges that Ticketmaster provided material information about ticket prices in a way that was unclear, unintelligible, ambiguous or untimely, and that this could have influenced consumers to make a purchase they otherwise would not have made.
Oasis ticket prices rose sharply
The case follows widespread complaints from fans during the 2024 Oasis ticket sale.
Some standing tickets for the Dublin concerts increased from about €176 during the pre-sale to more than €400.
In the UK, some remaining tickets were also priced above £350, compared with an initial price of £135.
Ticketmaster had previously said that it did not set ticket prices. Its website explained that promoters and artists set prices and that market-based tickets could be labelled “Platinum” or “In Demand.”
Fans who paid the higher prices did not receive additional benefits for the more expensive tickets.
The controversy prompted calls in Ireland for legislation to restrict or ban dynamic pricing following the Oasis ticket sale.
What happened in court?
The case was listed at Dublin District Court on Monday, where Ticketmaster’s barrister Remy Farrell SC said he anticipated that the case would be fully contested.
The court heard that the defence expects to call around a dozen consumer witnesses as well as expert witnesses.
Ronan Kennedy SC, representing the CCPC, requested a four-week adjournment to allow the parties to deal with disclosure and evidence.
Judge Anthony Halpin adjourned the matter for mention until 5 October. Efforts are expected to be made to confirm dates for the full hearing before Christmas.
Ticketmaster said it could not comment further because the matter is now before the courts.
Ticketmaster had previously faced scrutiny
The Oasis ticket controversy also led to scrutiny from the UK’s Competition and Markets Authority.
In 2025, the CMA said Ticketmaster had agreed to give customers more information during online queues and provide advance notice when a tiered pricing system was being used.
Ticketmaster said at the time that the CMA had confirmed there was no dynamic pricing, unfair practice or breach of consumer law in the matter under review.
The latest Irish prosecution is separate and concerns the company’s handling of the 2024 Oasis ticket sale.
Oasis’s Croke Park concerts were the band’s first performances in Ireland since 2008 and formed part of their reunion tour, which brought Liam and Noel Gallagher back on stage together after years apart.
The Irish proceedings are ongoing, and the allegations against Ticketmaster have not been proven in court.
